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Thank you for purchasing boat insurance with United Marine Underwriters! All feedback is valuable to us, and we are eager to hear from you. Let us know how we did on Google, Yelp or by selecting Leave A Reply below.

If you are not completely satisfied with your purchase, please give us a call at (800) 477-7140 and tell us more about your experience.

Thank you,

Randy Troutman

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10 Responses to We Appreciate Your Feedback!

  1. Kathy Nelson says:

    That Becky doesn’t mess around; I’m not sure she sleeps either. I feel confident that my boat is in good hands, and our policy is affordable. Thank you.

  2. Rex Duncan says:

    Mr Troutman , I have had my Houseboats with y’all for many years. Becky, well she is just great. I texted her over the holiday and she came right back to me ASAP. With service like u give I just don’t ever see going anywhere else I have had 1 claim and it was handled super and fast Thanks again Rex Duncan , Lake Greeson Arkansas

  3. Kent Miller says:

    Just a suggestion for a future article… How about a piece on fuel lines/replacement? I recently replaced mine after tedious research about approved fuel lines, vent lines, filler lines, etc. My boat is older and the approved lines are different from when it was manufactured. I’m sure there are others who can benefit from some good information on the subject. Thanks!

  4. Jessica Bauer says:

    Great insurance company! Excellent rates and customer service. I have renewed for several years and am very happy.

  5. Ralph Negron says:

    Have been doing business with you for many years and appreciate the service that you provide. Becky is always right on top of things. I appreciate the friendly and professional manner that she operates. And I was particularly grateful to you when a hurricane washed my boat ashore a few years ago. Your assistance during a stressful time was very much appreciated.


  6. Robert Gray says:

    Great job with my yachting policy.
    I had some issues because my boat is on a salt water slip when I purchased it, but it will be transported by truck to lake Ontario.
    Where it will live.
    There were some hurdles to overcome because of the 2 locations and the truck transport.
    United Marine Underwriters handled the proper endorsements in short order making sure i was covered from start to finish.
    The policy limits also cover me very well for locality, losses with reasonable deductibles, and a price that wasn’t back breaking.
    I can’t say enough about the communication, even after hours I sent an email and had no expectation of a reply until the next business day, I was wrong, I got a reply well after business hours the same night.
    In short… fast service, fast communication, reasonable quote for great coverage. Why go anywhere else?

    Thank you.

  7. Bill Watson says:

    Randy… Becky Ward was very helpful and got the job done with nothing in the way of “heavy seas”. We had one sink on us years ago and you folks did an outstanding job of getting us squared away again. Will always be a loyal client.

  8. Hi Rick, thank for the reply. I have re-emailed your policy and I will have Kim issue a paper copy and send it by mail on Monday. Regards, Randy Troutman

  9. Rick Collis says:

    I still have not received a paper copy of my policy. Other than that everything is fine. Thanks

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